Our Perspective

Object Health believes that, providers in many communities are struggling to deliver high-quality, coordinated care at a cost-effective price. A complex set of elements that influence the delivery of care include regional variations in health care delivery; multiple business environments; varying payment streams and delivery models; competing standards of care; and diverse patient populations.

Addressing these elements to coordinated care delivery requires an understanding of clinic workflow, reimbursement incentives, technology capabilities and impacts on local communities.

Coordinated care delivery impacts the internal clinic workflow and more importantly the “hand-offs” from one clinical setting to another. Key to improving quality and measuring care delivery to achieve higher standards of quality outcomes is providing the right information about the patient at the right time.

A variety of payment streams and reimbursement incentives require practices to navigate complex and often conflicting tactics to delivering care and reporting outcomes. Understanding and prioritizing these reimbursement models can be difficult and time consuming for practices and delivery systems.

While health care information technology has supported health care delivery systems in improving care coordination, quality reporting and increased reimbursement, to realize the full benefits of health care information technology, the health care industry must fully acknowledge the complexities created when health care information technology intersects with health care delivery systems.

Based on this reality, Object Health believes that:

  • The health care industry should focus on the entire process of health care delivery to improve the patient experience using business analytics, clinical workflow improvements, as well as technology to improve the patient and provider experience.
  • Health care information technology should support organizational technology standards and requirements without compromising organizational strategies and goals.
  • A patient’s health data should be accessible to the patient and family members that support them and securely shared among clinicians and health care organizations to provide higher quality health care to individuals and groups.
  • Information technology decisions should address technology’s impact not only on care delivery, but also on business operations, population health management and quality improvement.
  • Information adoption requires investment in appropriate resources, such as change management, workflow redesign, training, and project management to avoid unnecessary costs and delays.
  • Using a holistic approach to the business, technology and care delivery for health systems requires a multi-disciplinary strategy to ensure success.

Object Health clients include health care delivery organizations, government agencies and health care payers who are all working to improve the quality of health care delivered in their community and as a nation.

Over the past 10 years our clients in California have ranged solo providers in rural communities to large health care delivery systems in Los Angeles, and the Inland Empire. We work close with the California Department of Health Care Services supporting more than 3000 providers in their journey toward technical implementation of electronic health care records and health information exchange technology. Outside of California our previous clients include health care delivery systems in Philadelphia, Health Plans and ACOs in New York, rural providers in Oregon and Consortiums serving rural providers across America for population health and quality improvement.

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